Q: Is there a pickup service?
A: A pick up service is provided according to our guests arrival at JR Takayama Station, (Takayama Bus Center). Pick up request can be made on the day but to avoid waiting, we advise our guests to contact us prior to the arrival.
Q: Are there any parking spaces?
A: Parking is available without making a reservation. It is provided free of cost.
Q: I cannot speak Japanese. How can I communicate with your staff?
A: Even though they are not native speakers, we have staff who can speak English at the front desk. Therefore, please come or call to the front desk.
Q: Can we have our luggage taken care of before check-in and after check-out?
A: Yes, we will take care of your luggage at the front desk before check-in and after check-out.
Q: Is there a closing time?
A: Since there is no curfew, all guests are free to go in and out of the hotel. (The automatic door will switch to manual from 12 midnight till early morning).